- Performs operational support responsibilities including application maintenance, application configuration and performance tuning, account management, installation of software upgrades, user support, and systems monitoring
- Ensures that the application layer is optimally configured for seamless integration and operability with OS, database, middleware, network, Web services, and other interrelated technological components
- Analyzes and triages defects/issues, plan and manage releases and migrations in different environments.
- Monitors and enforces compliance of regulatory requirements like Sarbanes-Oxley (SOX) and corporate information security policies
- This included ensuring appropriate documentation for system configuration, change control, access control, and system logs
- Maintains current knowledge of vendor's plans and strategic directions for the application including: patch releases, minor version releases, major version releases, end-of-life support, new capability enhancements, and upgrade support capabilities
- Follows industry trends, evaluate vendor products and pursue technology innovation to ensure business services are cost competitive and aligned to industry best practices
- Performs other duties as directed
- Consults and collaborates with business leaders, end users, IT staff to determine the requirements for replicating existing functionality through development of a suitable application within SharePoint Online.
- Reports progress to IT leadership and staff; Proactively raises issues for awareness and solutioning.
- Leads, plans, and executes migration initiatives for sites requiring application development to replace deprecated functionality.
- Manages high risk, high profile, tight schedule, and complex outcomes with composure
- Breaks down "barriers to progress" & motivates less experienced members of the team to action
- Experienced with SharePoint 2019 and development within SharePoint Online. Strong knowledge of limitations in SPO versus SharePoint 2019.
- Migrating legacy features such as InfoPath forms (including some with c# code), InfoPath front ended lists, Designer and 2010 Out-of-the-box workflows, JavaScript, CSS, HTML, PowerShell
- Creation of solutions utilizing native SPO features, Microsoft Power Platform (Power Automate, Power Apps, Power BI or other suitable software)
- Significant experience with content migration within SharePoint utilizing native and third-party tools (ShareGate)
- Familiarity with SharePoint Online Architecture (Modern/Classic/Hub sites)
- Understanding of governance and access controls, including permissions and identity
- Proficient using the SharePoint Framework (SPFx) and associated tools (VSCode, Node.js and npm, Yeoman, PowerShell, REST APIs & others)
- Proficient working within a traditional agile methodology
- Knowledge and experience with Copilot Studio is a plus
- Awareness of limitations within Microsoft GCC High tenants and basic licensing is extremely helpful
- Skilled in direct stakeholder communication, requirements translation, documentation, and security safeguards within SPO.